Xfstech Solutions LLP wants customers to be completely happy with any product or service they buy from us, but we understand problems may arise. This page explains how and what is needed to apply for a refund.

We stand behind our products and will assist you in solving any problem you may have, but we also expect you to adequately understand what you are purchasing and why. If you have any questions, concerns, or problems, please let us know.

Refund Policy for Wordpress: Please read carefully

Xfstech provides 14 day full refund period on all wordpress websites design services from the date of purchase. All the premium plugins will loose its validity upon cancelletion by the client. Clients need to inform us via email '[email protected]' to initiate the refund process. Refund process may take upto 30 days.

Refund Policy for React/Next JS and Mobile Apps Projects: Please read carefully

Refund Policy for Advance (Partial) Payments

Unless agreed otherwise with the Client, all website or app design and development services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client.

Cancellation of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days. Upon payment of invoice a full refund of Advance (Partial) Payment will be initiated.

Refund Policy for Second (Full) Payment

The remaining fifty (50) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials. The Second payment is non-refundable under any circumstances.

Contacting us

If you have any questions about this Refund Policy or wish to exercise any of your rights as described please refer to those sections or contact our team. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Refund Policy.

You may contact us by mail at:
Email: [email protected]
Address: 574, Panerara, Jaigirghat Road, Thakurpukur, LP-90/30, Kolkata, West Bengal – 700063, India.